Delivery Area

We currently offer delivery services within Dublin and the surrounding counties. Please ensure that your delivery address falls within our designated delivery area. If you are unsure, please enter your Eircode or address during the checkout process to verify eligibility. If your location is outside our delivery area, we apologize for any inconvenience caused and recommend exploring alternative shipping options.

Free delivery on all orders over €100 (Dublin)- only applies on orders that are placed on our website.

Delivery Schedule

Our dispatch team will contact you to arrange a suitable day for delivery. If you have provided an Irish mobile number, you can expect to receive a text message the evening before your scheduled delivery date. This text will inform you whether your delivery is scheduled for the morning or afternoon. If you have any further questions or require assistance, please feel free to let us know.

Measurements and Accessibility

Please carefully measure all entryways, hallways, staircases, and elevators to ensure your furniture can be comfortably accommodated. Inform us of any potential obstacles or limited accessibility to your delivery location.

Availability

Make sure someone is available to receive and sign for the delivery during the scheduled timeframe. If you are unavailable on the agreed-upon date, please notify us at least 24 hours in advance to reschedule.

Inspection

Upon delivery, please inspect the furniture for any damages or defects. If you notice any issues, inform the delivery team immediately, and they will assist you accordingly. We strive to resolve any concerns promptly and to your satisfaction.

Missed Delivery

If there is a missed delivery to certain areas, it is possible that an additional charge may apply for a second delivery attempt to those specific areas. This charge is typically imposed to cover the cost of transportation and logistics associated with reattempting the delivery. The exact details of such charges, including the specific areas and applicable fees, would be communicated to you by our dispatch team.

Goods Brought Upstairs

Please note that goods being brought upstairs are strictly by request and at the customer's risk. If you require assistance with bringing furniture upstairs, kindly inform our customer support team during the purchase process. While our delivery team will make every effort to accommodate your request, please understand that there may be limitations or risks involved, and the customer assumes responsibility for any potential damages or injuries that may occur during the process.

DIVAN BED ASSEMBLY INSTRUCTIONS

STEP 1

Removing Drawer Straps

First, ensure you unpack and assemble your divan in a clean and safe area to avoid marking or damaging your items. If your divan includes drawers, follow the instructions below. If not, proceed to Step 2.

To prevent drawers from sliding open during transit, drawer retaining straps are stapled inside the divan. You can either carefully release these straps from the fastening point or cut them away as shown in the image below. The maximum drawer weight is 15kg. Do not overload the drawers.

  1. Use scissors to cut the strap and release the drawer.
  2. Cut the remaining strap to the desired length as shown in the image.

STEP 2

Attaching Castors/Feet

Flip the divan base over to make the underside accessible. Carefully insert the castors or divan feet into the pre-drilled holes and gently tap them into place. If there is fabric covering the holes, use a screwdriver or the socket on the wheel to puncture through the fabric. If necessary, use a rubber mallet. Avoid using excessive force. Ensure that all castors or feet are securely attached to the corners of both divan bases.

STEP 3

Attaching Clips

If you have a 3ft divan, proceed directly to Step 4. For 4ft, 4ft6, 5ft, or 6ft divans, locate the appropriate position for your divan clips. Carefully peel back the dust sheet and place the clips over both divan edges, gently pushing them into place. You may find it easier to put the divan bases on their side to attach the clips. Once all clips are fitted, ask a friend or family member to help you lift both halves together and turn the divan onto its feet. Now proceed to Step 4.

STEP 4

Attaching Headboard

If you have a 2FT6 or 3FT divan, proceed directly to Step 4. For 4FT, 4FT6, 5FT, or 6FT divans, locate the appropriate position for your divan clips. Carefully peel back the dust sheet and place the clips over both divan edges, gently pushing them into place. You may find it easier to put the divan bases on their side to attach the clips. Once all clips are fitted, ask a friend or family member to help you lift both halves together and turn the divan onto its feet. Now proceed to Step 4.

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