Delivery Information

 

Delivery Area

We currently offer delivery services within Dublin and the surrounding counties. Please ensure that your delivery address falls within our designated delivery area. If you are unsure, please enter your Eircode or address during the checkout process to verify eligibility. If your location is outside our delivery area, we apologize for any inconvenience caused and recommend exploring alternative shipping options.

Free delivery on all orders over €100 (Dublin)- only applies on orders that are placed on our website.

Delivery Schedule

Our dispatch team will contact you to arrange a suitable day for delivery. If you have provided an Irish mobile number, you can expect to receive a text message the evening before your scheduled delivery date. This text will inform you whether your delivery is scheduled for the morning or afternoon. If you have any further questions or require assistance, please feel free to let us know.

Measurements and Accessibility

Please carefully measure all entryways, hallways, staircases, and elevators to ensure your furniture can be comfortably accommodated. Inform us of any potential obstacles or limited accessibility to your delivery location.

Availability

Make sure someone is available to receive and sign for the delivery during the scheduled timeframe. If you are unavailable on the agreed-upon date, please notify us at least 24 hours in advance to reschedule.

Inspection

Upon delivery, please inspect the furniture for any damages or defects. If you notice any issues, inform the delivery team immediately, and they will assist you accordingly. We strive to resolve any concerns promptly and to your satisfaction.

Missed Delivery

If there is a missed delivery to certain areas, it is possible that an additional charge may apply for a second delivery attempt to those specific areas. This charge is typically imposed to cover the cost of transportation and logistics associated with reattempting the delivery. The exact details of such charges, including the specific areas and applicable fees, would be communicated to you by our dispatch team.

Goods Brought Upstairs

Please note that goods being brought upstairs are strictly by request and at the customer's risk. If you require assistance with bringing furniture upstairs, kindly inform our customer support team during the purchase process. While our delivery team will make every effort to accommodate your request, please understand that there may be limitations or risks involved, and the customer assumes responsibility for any potential damages or injuries that may occur during the process.

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