After placing an order, a member of our dispatch team will call you to arrange a day for your delivery.
If you have provided an Irish mobile number, you will receive a text the evening before your scheduled delivery date, to let you know if it's going to be in the morning or afternoon.
Ensure large items will clear doorways, stairs and landings before delivery.
Goods brought upstairs strictly by request and at customer's risk.
If you have any questions regarding your delivery or online order, please contact us and we will be happy to assist you.
Free delivery on all orders over €100 (Dublin)- only applies on orders that are placed on our website.


It is your responsibility to ensure that you have signed for the correct number of goods delivered.
Any visible damage should be identified to the delivery personnel and noted on their delivery note at the time of refusal. 
In most cases any damage issues will be resolved by our Customer Services team at the point of delivery.
Please note mattresses once opened cannot be returned.



Removing Drawer Straps

First, ensure you unpack and assemble your divan in a clean and safe area to avoid marking or damaging your items. If your divan includes drawers, follow the instructions below. If not, proceed to Step 2.

To prevent drawers from sliding open during transit, drawer retaining straps are stapled inside the divan. You can either carefully release these straps from the fastening point or cut them away as shown in the image below. The maximum drawer weight is 15kg. Do not overload the drawers.

  1. Use scissors to cut the strap and release the drawer.
  2. Cut the remaining strap to the desired length as shown in the image.


Attaching Castors/Feet

Flip the divan base over to make the underside accessible. Carefully insert the castors or divan feet into the pre-drilled holes and gently tap them into place. If there is fabric covering the holes, use a screwdriver or the socket on the wheel to puncture through the fabric. If necessary, use a rubber mallet. Avoid using excessive force. Ensure that all castors or feet are securely attached to the corners of both divan bases.


Attaching Clips

If you have a 2FT6 or 3FT divan, proceed directly to Step 4. For 4FT, 4FT6, 5FT, or 6FT divans, locate the appropriate position for your divan clips. Carefully peel back the dust sheet and place the clips over both divan edges, gently pushing them into place. You may find it easier to put the divan bases on their side to attach the clips. Once all clips are fitted, ask a friend or family member to help you lift both halves together and turn the divan onto its feet. Now proceed to Step 4.

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